All furniture transits by Brussels (Belgium) where they pass strict quality controls. Customers are most welcome to pick up their goods from our premises without extra cost and our help to secure your furniture in your vehicle.
In case you ask for a delivery service for your purchase you can be sure that special care is taken to protect every object. Our professional packing team works to ensure that all items are well-protected to make a safe trip to your home. Shipping tariffs include handling and packing fees as well as postage costs.
To reduce the chance of damages we wrap every piece separately using bubble wrap plastic, corners protection and other packing materials such as cartoon and tape in order to create reinforced boxes that travel in pallets to reduce the risk of human handling of the furniture on its way to you.
"An ounce of prevention is worth a pound of cure". The total amount of your purchase is always covered by an all risk insurance contract. On receipt of your order it is essential to inspect the external packaging for any signs of transit damage and to write down any detected problem in the driver’s note. If the goods are badly damaged don’t hesitate to refuse delivery and contact us immediately. Minor incidents can easily be solved by a local craftsman or upholsterer. We will take back any damaged goods or assume the fixing free of charge for you.